Refund Policy

Last updated: 2026

We want you to be happy with Lupus. Because there is a genuinely useful free tier and a free trial on subscriptions, you can evaluate the app before paying.

Subscriptions

You can cancel a subscription at any time from your account; you keep Pro until the end of the current billing period. If you were charged in error, contact us within 14 days and we'll make it right.

Lifetime purchases

Lifetime unlocks are eligible for a refund within 14 days of purchase if you have not extensively used Pro features, in line with consumer-protection rules.

Payments & billing

Purchases are processed securely by PayPal — monthly and annual subscriptions, or the one-time lifetime unlock. You can manage or cancel a subscription at any time from your Lupus account or your PayPal dashboard; cancelling stops future renewals and you keep Pro until the end of the paid period.

How to request

Email support@alpistesec.com with your account email and the purchase details.